COVID-19 SOLUTION FOR GASTRONOMY & HOTEL INDUSTRY
WHATSAPP AND SMS FOR DIGITAL GUEST REGISTRATION
With our digital guestbook, your guests can register quickly via WhatsApp, SMS or phone call. Avoid unnecessary paper waste and use messaging for GDPR compliant acquisition of guest data. We take care of the data administration and communication with the authorities on your behalf.
SCAN QR CODE
You will receive a QR code from us, to be scanned by your guests when entering or leaving the restaurant.
For guests without a smartphone, we offer registration via phone call.
CONTACT DATA ENTRY
Scanning the QR code opens a page where Check-In / Check-Out or WhatsApp / SMS / Call is selected.
The verified cell phone numbers, as well as the timestamps, are stored for fast contact when needed. We take care of the communication with the health authorities.
OUR MESSAGING SERVICES FOR STRONGER CUSTOMER RELATIONSHIPS.
Build stronger customer relationships through superior customer service and personalized marketing campaigns. With messageorganizer, you can reach your customers directly through various messenger apps: WhatsApp Business, Signal, Facebook Messenger, Telegram and SMS. You can manage all messaging channels centrally on one platform.
Handle more requests, be available 24/7 and reduce your internal workload at the same time – chatbots enable it all.
With Messenger-to-mail forwarding, all incoming messages end up directly in your trusted mail program.
Segmentation will help you send the right information, at the right time, to the right group of customers.
To stay in touch with your customers via WhatsApp Business API even 24 hours after your last conversation requires WhatsApp template messages.
“Die HörerInnen werden auch in der Livesendung dazu aufgefordert ihre Meinung per WhatsApp-Sprachnachricht einzusenden. Der WhatsApp-Kanal hat gleich mehrere Vorteile für Ö3.”
Albert Malli, stv. Senderchef Ö3, Leiter Neue Medien