COVID-19 SOLUTION FOR GASTRONOMY & HOTEL INDUSTRY
DIGITAL GUESTBOOK
WHATSAPP AND SMS FOR DIGITAL GUEST REGISTRATION
With our digital guestbook, your guests can register quickly via WhatsApp, SMS or phone call. Avoid unnecessary paper waste and use messaging for GDPR compliant acquisition of guest data. We take care of the data administration and communication with the authorities on your behalf.
SCAN QR CODE
You will receive a QR code from us, to be scanned by your guests when entering or leaving the restaurant.
For guests without a smartphone, we offer registration via phone call.
CONTACT DATA ENTRY
Scanning the QR code opens a page where Check-In / Check-Out or WhatsApp / SMS / Call is selected.
CONTACT TRACING
The verified cell phone numbers, as well as the timestamps, are stored for fast contact when needed. We take care of the communication with the health authorities.
OUR MESSAGING SERVICES FOR STRONGER CUSTOMER RELATIONSHIPS.
Build stronger customer relationships through superior customer service and personalized marketing campaigns. With messageorganizer, you can reach your customers directly through various messenger apps: WhatsApp Business, Signal, Facebook Messenger, Telegram and SMS. You can manage all messaging channels centrally on one platform.
CHATBOTS
Handle more requests, be available 24/7 and reduce your internal workload at the same time – chatbots enable it all.
FORWARDING
With Messenger-to-mail forwarding, all incoming messages end up directly in your trusted mail program.
SEGMENTATION
Segmentation will help you send the right information, at the right time, to the right group of customers.
WHATSAPP TEMPLATES
To stay in touch with your customers via WhatsApp Business API even 24 hours after your last conversation requires WhatsApp template messages.
“Die HörerInnen werden auch in der Livesendung dazu aufgefordert ihre Meinung per WhatsApp-Sprachnachricht einzusenden. Der WhatsApp-Kanal hat gleich mehrere Vorteile für Ö3.”
Albert Malli, stv. Senderchef Ö3, Leiter Neue Medien
WHAT MESSAGING OPTIONS CAN WE OFFER YOU?
1:1 CHAT
Customer service tailored to your customers’ taste
Interact with your customers on a personal level. Our supported messengers give you the possibility to offer comfortable and direct customer service. In addition, several messengers simplify your service by sending and receiving various files such as pictures, voice messages, documents, or videos.
NEWSLETTER MAILING
Send personalized newsletters
Reach your customers via their favorite communication channel – the messenger. With messageorganizer you can keep your customers updated and send all important news directly to their smartphone. Use the opportunity to get feedback from your customers via WhatsApp, SMS, Facebook, Telegram or Signal, and collect all messages bundled in one inbox.
“WhatsApp Business is the fastest and easiest way to communicate with our customers.”
Fritz Dana, Customer Center GASAG AG
LEARN MORE
CASES
Looking for more ideas?
Take a moment time to think over your first message. We present stunning best cases and show you how to optimize a communication process in our guide.
WANT TO CONTACT US? TRY OUR MESSENGER
