THE NUMBER ONE MESSENGER

WHATSAPP BUSINESS API

From WhatsApp template messages to WhatsApp2Mail forwarding, messageorganizer gives you all the tools you need to build consistent customer relationships. Create your WhatsApp business account with no prior expertise and impress with premium service quality.

THE REASON YOU SHOULD USE WHATSAPP IN YOUR BUSINESS

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CHAT IN A MORE RELAXED WAY

Conversations via WhatsApp tend to be more personal and relaxed, also in customer service.

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HANDLE MORE REQUESTS

Use chatbots to reduce your overhead.

WhatsApp-Process

SIMPLIFY SERVICE

Receive and send pictures, documents, videos, voice messages and more.

WhatsApp Support

REACHABLE AT ANY TIME

Be available around the clock and handle multiple customer requests concurrently.

DIVE INTO THE WORLD OF WHATSAPP

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1:1 COMMUNICATION

Make yourself popular with your customers

Give customers the opportunity to contact your company with their favorite app for quick and easy communication. Use our placeholders to address your customers with their WhatsApp username or to add order numbers. Your customer service will become friendlier and your customers will respond with stronger customer loyalty.

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CHATBOTS

Customer service, digital and automated

Your customers can now reach you 24/7 – thanks to our chatbot. Automated dialogs help your customers to get information instantly without making a phone call. Should your chatbot not have an answer, at least it allows you to categorize customer queries and forward them to the right contact person. The best thing about chatbots? They never forget.

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WHATSAPP TEMPLATES

Buy yourself more time

You couldn’t answer a message within 24 hours, as required by WhatsApp? No problem for us . WhatsApp template messages are the only way to revive customer conversations after the 24-hour window. We support you creating your WhatsApp template message and guide you through that process.

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WHATSAPP APPOINTMENT REMINDER

Reduce no-show rate

Create personalized WhatsApp appointment reminders for your customers to minimize your no-show rate and fill your calendar with productive appointments. You can link messageorganizer to existing appointment management systems and remind customers of upcoming appointments automatically or manually.

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WHATSAPP2MAIL

WhatsApp messages in your email inbox

Forward WhatsApp messages to your email inbox. You decide whether all or only certain messages should be forwarded to a group of recipients. Thereby you always keep the overview even when using several message channels.

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SEGMENTATION

Get a better understanding of target groups

Cluster your customers using keyword segmentation. By using defined keywords, your customers are assigned to different channels. You cluster customer data that enables you to address them in a differentiated manner. Use segmentation to better understand your customer sectors.

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BUSINESS ACCOUNT

Increase the trust of your customers

WhatsApp verifies your business account with a green check mark when certain conditions are met. This creates an even stronger basis of trust with your customers and ensures your account becomes quickly perceived by your customers as an official company profile.