THE NUMBER ONE MESSENGER
WHATSAPP BUSINESS API
From WhatsApp template messages to WhatsApp2Mail forwarding, messageorganizer gives you all the tools you need to build consistent customer relationships. Create your WhatsApp business account with no prior expertise and impress with premium service quality.
THE REASON YOU SHOULD USE WHATSAPP IN YOUR BUSINESS
CHAT IN A MORE RELAXED WAY
Conversations via WhatsApp tend to be more personal and relaxed, also in customer service.
HANDLE MORE REQUESTS
Use chatbots to reduce your overhead.
SIMPLIFY SERVICE
Receive and send pictures, documents, videos, voice messages and more.
REACHABLE AT ANY TIME
Be available around the clock and handle multiple customer requests concurrently.
DIVE INTO THE WORLD OF WHATSAPP
1:1 COMMUNICATION
Make yourself popular with your customers
Give customers the opportunity to contact your company with their favorite app for quick and easy communication. Use our placeholders to address your customers with their WhatsApp username or to add order numbers. Your customer service will become friendlier and your customers will respond with stronger customer loyalty.
CHATBOTS
Customer service, digital and automated
Your customers can now reach you 24/7 – thanks to our chatbot. Automated dialogs help your customers to get information instantly without making a phone call. Should your chatbot not have an answer, at least it allows you to categorize customer queries and forward them to the right contact person. The best thing about chatbots? They never forget.
WHATSAPP TEMPLATES
Buy yourself more time
You couldn’t answer a message within 24 hours, as required by WhatsApp? No problem for us . WhatsApp template messages are the only way to revive customer conversations after the 24-hour window. We support you creating your WhatsApp template message and guide you through that process.
WHATSAPP APPOINTMENT REMINDER
Reduce no-show rate
Create personalized WhatsApp appointment reminders for your customers to minimize your no-show rate and fill your calendar with productive appointments. You can link messageorganizer to existing appointment management systems and remind customers of upcoming appointments automatically or manually.
WHATSAPP2MAIL
WhatsApp messages in your email inbox
Forward WhatsApp messages to your email inbox. You decide whether all or only certain messages should be forwarded to a group of recipients. Thereby you always keep the overview even when using several message channels.
SEGMENTATION
Get a better understanding of target groups
Cluster your customers using keyword segmentation. By using defined keywords, your customers are assigned to different channels. You cluster customer data that enables you to address them in a differentiated manner. Use segmentation to better understand your customer sectors.
BUSINESS ACCOUNT
Increase the trust of your customers
WhatsApp verifies your business account with a green check mark when certain conditions are met. This creates an even stronger basis of trust with your customers and ensures your account becomes quickly perceived by your customers as an official company profile.
